What does a fake "AI support" scam usually look like?

You get an email, text, or pop-up saying your AI account is "suspended" or "compromised," and it pushes you to click a link or call right away. The login page can look almost right while the URL is slightly off—and logging in hands over your password.

How do AI voice scams try to trick people?

A call may sound like a family member in distress who needs money fast. The voice can sound real while the story feels rushed; common asks are wire transfers, gift cards, or a verification code—and pressure not to tell anyone else.

What should I do if I get a suspicious "family emergency" call?

Hang up. Call the person back on a number you already know—not one the caller gives you. If you cannot reach them, contact someone else who knows them before sending money or codes.

What are the biggest red flags on fake support messages?

Urgency ("act now," account deletion), threats of fines or arrest, payment via gift cards/crypto/wire, asks for passwords or two-factor codes, lookalike sender addresses (e.g. chatgpt-support.co), and unfamiliar phone numbers for companies you already use.

I think I fell for one—what now?

Change the affected account password immediately, turn on two-factor authentication if it is not on, contact your bank if any payment happened, report phishing at reportfraud.ftc.gov, and tell a friend—scammers rely on shame to keep people quiet. For an interactive checklist, use the site's Scam Red-Flag Checklist.

How to spot fake “ChatGPT support” and AI voice scams

Scammers are using AI to sound more convincing. Here is how to stay one step ahead without becoming paranoid.

The fake "AI support" playbook

You get an email, text, or pop-up saying your AI account is "suspended" or "compromised"
It urges you to click a link or call a number immediately
The link leads to a login page that looks almost right — but the URL is slightly off
Once you "log in," the scammer has your password

AI voice scams: what to watch for

A call from a "family member" in distress, asking for money fast
The voice sounds real but the story feels rushed or unusual
The caller asks you to wire money, buy gift cards, or share a verification code
You are told not to tell anyone else

Hang up. Call the person back on a number you already know — not the one the caller gives you. If they cannot be reached, contact someone else who knows them.

Red-flag checklist

Urgency: "Act now" or "Your account will be deleted"
Threats: legal action, fines, or arrest
Requests for payment via gift cards, crypto, or wire transfer
Asks for your password or two-factor code
Email sender address is close but not exact (e.g., chatgpt-support.co)
Phone number you do not recognize for a company you already use

Want an interactive version? Use our Scam Red-Flag Checklist.

If you think you fell for one

Change the password for the affected account immediately
Enable two-factor authentication if you have not already
Contact your bank if any payment was involved
Report phishing to the FTC at reportfraud.ftc.gov
Tell a friend — scammers rely on shame to keep people quiet